Payment Policy

Effective Date: December 24, 2023

At Cuttie.site, we offer secure and convenient payment options to ensure a smooth purchasing experience for our customers. This Payment Policy outlines the methods of payment we accept, security measures in place, and other important information related to transactions on our website.

1. Accepted Payment Methods

We accept the following payment methods:

Credit and Debit Cards

  • Visa
  • MasterCard
  • American Express
  • Discover

Digital Wallets

  • PayPal

Bank Transfers

  • Wire Transfers (for bulk or wholesale orders)

Other Payment Methods

  • Apple Pay
  • Google Pay (if available)

2. Payment Security

Secure Transactions

All payment transactions are processed through secure gateways that comply with industry standards for data security. We use SSL (Secure Socket Layer) encryption to protect your personal and payment information during transmission.

PCI Compliance

Cuttie.site is fully PCI DSS (Payment Card Industry Data Security Standard) compliant, ensuring that your payment information is handled securely.

Fraud Prevention

We employ advanced fraud detection and prevention measures to safeguard against unauthorized transactions and protect your financial information.

3. Payment Processing

Authorization

When you make a purchase, your payment method is authorized for the total amount of the order. The funds are held but not immediately withdrawn from your account.

Capture

Once your order is processed and ready for shipment, the authorized funds are captured and the payment is completed.

Failed Transactions

If a payment fails, you will be notified, and your order will not be processed until a successful payment is received. Please check your payment details and try again or contact your financial institution for assistance.

4. Billing Information

Please ensure that the billing information you provide matches the information on file with your payment provider. Inaccurate billing details may result in declined transactions.

5. Currency

All transactions are processed in US Dollars (USD). Prices on our Site are listed in USD unless otherwise specified.

6. Recurring Payments

For subscription-based services or products, recurring payments may be required. You will be notified of the billing cycle, and you have the option to cancel at any time through your account settings or by contacting customer service.

7. Refunds and Chargebacks

Refunds

Refunds are processed in accordance with our Refund and Returns Policy. Once approved, refunds will be issued to the original payment method within 10 business days.

Chargebacks

In the event of a chargeback, we reserve the right to dispute the chargeback with supporting documentation. Excessive chargebacks may result in account suspension or termination.

8. Invoices and Receipts

After completing a purchase, you will receive an order confirmation email containing your invoice and receipt. Please retain this information for your records.

9. Bulk and Wholesale Orders

For bulk or wholesale purchases, alternative payment arrangements such as bank transfers or purchase orders may be available. Please contact our sales team to discuss your specific needs.

10. Payment Disputes

If you encounter any issues with your payment, please contact our customer service team immediately:

We will work with you to resolve any payment-related concerns promptly.

11. Taxes and Duties

Applicable taxes are calculated and added at checkout based on your location. For international orders, import duties and taxes may apply, and these are the responsibility of the recipient.

12. Contact Us

If you have any questions or concerns about our Payment Policy, please contact us: